Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Port Talbot | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Port Talbot collects, uses, and safeguards your information in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Port Talbot is a GPhC-registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Port Talbot and across the UK. We act as the data controller for all personal information you provide to us.

2. Data We Collect

We collect personal and health-related information necessary to provide safe and effective pharmacy services. This includes:

• Full name, date of birth, and contact details (address, phone number, email)
• Medical history, current medications, and health questionnaire responses
• Payment and billing information
• Prescription and consultation records
• Website usage data and technical information (such as IP address and browser type)

We collect this information when you register, complete a consultation form, place an order, or contact us directly.

3. How We Use Your Data

Your data is used strictly for the purposes of providing our pharmacy and weight loss services. Specifically, we use your information to:

• Assess your suitability for weight loss treatments and medications
• Enable our pharmacist to review and approve your consultation safely
• Process and dispatch your approved orders (delivery within 1 working day of pharmacist approval)
• Maintain accurate clinical and dispensing records as required by law
• Communicate with you regarding your orders, consultations, and treatment
• Comply with our legal and regulatory obligations as a GPhC-registered pharmacy

We process your health data under the lawful basis of providing healthcare treatment and fulfilling our legal obligations as a regulated pharmacy. Other data is processed on the basis of contract and legitimate interests.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies we may use include:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand site usage and improve performance
• Preference cookies: Remember your settings and choices

You can control or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect website functionality.

5. Third-Party Sharing

We do not sell or rent your personal data to third parties. We may share your information only where necessary with:

• Delivery and logistics partners to fulfil your order
• Secure payment processors to handle transactions
• IT and platform providers who support our website and systems
• Regulatory bodies such as the GPhC, NHS, or law enforcement where required by law

All third parties we work with are required to handle your data securely and in compliance with UK data protection law. We do not transfer your data outside the UK without appropriate safeguards in place.

6. Data Retention and Security

We retain clinical and prescription records for a minimum of eight years in accordance with NHS and pharmacy regulatory requirements. We implement appropriate technical and organisational security measures to protect your data against unauthorised access, loss, or misuse.

7. Your Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information. You may also object to or restrict certain types of processing. Please note that some data must be retained to meet our legal and regulatory obligations, which may limit deletion requests in certain circumstances.

If you wish to exercise any of your rights, please contact us using the details below. We will aim to respond to all data-related enquiries within 48 hours.

8. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please contact us:

Pharmacy Weight Loss Port Talbot
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.